Reference

Your Account Terms, Clearly Stated

These legal terms cover how predictionhunt handles your account, your payment activity, and your personal data across the eligible US states where we operate.

Account TermsPrivacy RightsState EligibilityData Retention PolicyContact Rights
predictionhunt Your Account Terms, Clearly Stated
REACH OUR TEAM

How to Contact Us About Policy

Policy questions and data requests have multiple paths to our team. We give priority handling to formal requests — account data access, payment disputes connected to PayPal or Venmo activity, and account closure requests. Have your account ID ready when you reach out; it cuts down the back-and-forth and lets us pull your history faster. We aim to confirm receipt of data and legal requests within one business day.

Live Chat Open live chat from your account dashboard for policy questions, payment disputes, or data access requests. Our team handles legal inquiries as a priority and keeps the queue moving.
Email Support Send your request to our support email with your account ID and the full details of your query. We confirm receipt within one business day for data and legal matters.
Account Help Center Your account's help section covers terms explanations, payment dispute steps for PayPal, Venmo, and Play+, and how to submit a formal data request or start an account closure.
ACCOUNT SECURITY

How We Protect Your Data and Account

We take a practical approach to your account data: collect what compliance requires, protect it with standard encryption, and make it available to you on request. Identity documents submitted during verification are used only for state-required compliance checks and are not shared with advertising partners. Players in Atlantic City and other eligible states have the right to request a full summary of their account data, transaction history, and any communications stored against their profile.

Data Handling

Account data — including your name, verification documents, and transaction history covering PayPal, Venmo, and Play+ activity — is stored securely and accessed only by authorized team members.

Cookie Use

We use session cookies to keep you logged in and performance cookies to track platform health. You can manage cookie settings in your browser at any time without affecting account access.

Account Security

Encryption protects your credentials and payment session data on every login. Enabling two-step verification in account settings adds a code check on every new device connection.

Retention and Requests

We keep your records for as long as state law requires following account closure. Submit a data request through support and we'll deliver a full summary to your registered email address.

Legal Policy Questions and Your Rights

These are the questions we hear most often about how our legal terms apply to your account, what rights you have over your data, and how to get in touch when something needs updating. They cover state eligibility, data requests, payment disputes, cookie settings, and account closure. If your situation isn't covered here, our support team can work through the specifics with you directly through live chat or email.

Access depends entirely on your state's laws. We restrict platform features where online gaming is not legally permitted and never claim federal authorization or coverage across all fifty states.

Contact our support team through live chat or email with your account ID. We'll compile your history — including PayPal, Venmo, and Play+ records — and send it to your registered address.

We retain your records for the period required by applicable state regulations after closure. Once that window passes, personal data is removed from active systems per our data retention schedule.

Yes. Reach support directly with your transaction ID and date. We'll review your account records and coordinate with PayPal, Venmo, or Play+ as applicable to resolve the discrepancy.

The current terms are always posted on this page. We send an email to your registered address whenever we make material changes — keep that address current in your account settings.

Disabling non-essential cookies won't block your account access, but session continuity and saved preferences — like your last payment method in the deposit flow — may reset between visits.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.